Terms and Conditions

General

1. Chipperfield Garden Machinery is located at Langley Road Chipperfield Herts WD4 9EG Tel 01923 269377.
2. By using this website, You agree to be bound these terms and conditions. If you do not agree to be bound by our terms, you must not use this website for any purpose.
3. Your statutory rights are not affected by these terms and conditions, but, we reserve the right to refuse to supply goods or services at our discretion and without further explanation.

Offer and acceptance

1. A binding contract is formed between you and Chipperfield Garden Machinery when you receive confirmation from us by e-mail, telephone or other means that your order has been despatched.  Please note that regardless of the name of the website you bought products on, the contract is between you and Chipperfield Garden Machinery

Prices

1. The price you pay for is displayed clearly on the website.
2. In the instance that our prices are displayed incorrectly, we will notify you of the error prior to despatch of the goods and give you the opportunity to cancel your order should you wish

Delivery

1. We reserve the right to amend our mailing policy any time.
2. Most orders are delivered free to UK mainland excluding some Scottish Highlands. (restrictions apply to tractors and other large machinery, contact us by phone or email for full details).
3. All items arrive boxed and may require fuel/oil and minimal assembly before they can be used.

Returns / Cancellation of orders under UK law (UK customers only)

1. We provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.
2. We do not store your credit card details.
3. To cancel you should telephone  01923 269377 or write to Chipperfield Garden Machinery, Langley Road, Chipperfield, Herts WD4 9EG clearly marking the envelope "RETURNS" within seven days of delivery of your items, quoting your order number. You will be given a return number that must be used when returning your goods.
4. Should you wish to cancel your order before delivery, provided your order hasn't entered the shipping phase a refund will be actioned which can take up to 28 days to appear on your account.

Data Protection

1. Chipperfield Garden Machinery Ltd holds your order details on a secure database for the purpose of fulfilling orders. If you opt out of receiving discount codes, you will not be sent promotional communication.
2. Your credit card details are not held by Chipperfield Garden Machinery for online orders and cannot be accessed after an order has been placed.
3. Minimal information is stored on a secure database for fullfilment of Service Bookings. All data is stored and protected by a SSL Certificate offering up to 256-bit encryption, the strongest most secure available. Please ensure that information is only entered when you see the secure icon on your browser. Click here for more information. If you have any doubts please contact our office for further information.
4. Please read our privacy statement.

Unlawful Provision

1. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.

Governing law and jurisdiction

1. This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable.
2. Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law.